This Privacy Notice was last amended and effective since March 16, 2018.
Privacy Notice
Thank you for visiting miniecho.com, the online real-time open caption translation service platform managed by miniEcho, located in Sydney, Australia. We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.
The term "Personal Information" in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained.
You can use this service without telling us who you are or revealing other Personal Information.
We collect Personal Information about you when you register for membership at miniEcho. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
Scope
The purpose of this online service is to provide you with a platform where online content creators can find translating captionists, and to lease online tool where translating captionists can work to provide their service to the online content creators and receive payments on time.
Collection
We collect, process and retain personal information from you and any devices (including mobile devices) you use when you: register for an account with us, use our Services, give us information on a web form, update or add information to your account, join community discussions, chats or dispute resolution or when you otherwise contact us.
Usage and Retention
We use your personal information to: provide and improve our Services, give you a personalised experience on our sites, contact you, provide customer service, provide you with personalised advertising and marketing, including marketing from third parties, and detect, prevent and investigate fraud and/or other illegal activities.
We keep personal information from active accounts as long as it is needed for our operations. We also keep personal information from closed accounts when we’re legally required to and also to stop fraud, collect outstanding fees, troubleshoot problems, help with investigations, enforce our Terms of Service and take other actions under applicable national laws.
Access
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You can see, review and change your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate.
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Once you make a posting, you may not be able to change or remove it. If you ask us to, we may close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and as required under applicable national laws.
We will honour your right to request access to, or modification or deletion of, your personal information. We may have the right to withhold that access or refuse to modify or erase your personal information under applicable national laws, but we will give you reasons if we do so. To contact us about access and to find out if any fees apply, please contact Customer Service.
Disclosure
We may share your personal information with third parties to provide you with our Services, to comply with the law, to enforce our policies, to enable our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraud or other illegal activities. We don’t give your personal information to third parties for their marketing and advertising purposes unless you give us permission.
We may disclose your information to third-parties:
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Third party service providers who help us provide our Services, payment processing services, assist us in providing customised advertising, help us with the prevention, detection, mitigation and investigation of potentially illegal acts, violations of our Terms of Service, fraud and/or security breaches, bill collection, affiliate and rewards programs and other business operations
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Third party financial institution partners who may offer financial products to you, for them to provide joint content and services (such as registration, transactions and customer support). These third party financial institution partners will use your personal information to send you marketing communications only if you have requested their services
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miniecho.com uses Google Analytics to measure and analyse usage of our website. To learn more about the information that Google Analytics may collect and your choices with regard to it, please see the Google's Privacy Policy - external site.
Security
We protect your information using technical and administrative security measures. Our safeguards include firewalls and data encryption, physical access controls to data centres and information access authorisation controls. If you believe your account has been abused, please contact Customer Service.
Website Analytics
To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy - external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google - external site.
miniecho.com may use interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to "like" or "share" information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information
Questions or Complaints
If you have a question or a complaint about this Privacy Notice or our privacy practices, you can contact us or view the contact details in the URL linked below.